Optimize Your Practice Revenue & Billing Efficiency
Getting Started
Telehealth billing services involve the accurate and compliant submission of claims for healthcare services delivered remotely via telecommunications technology. These services require specialized knowledge of evolving telehealth regulations, payer-specific guidelines, and proper coding for virtual consultations, diagnostics, and follow-ups. At Gedeihen Healthcare, we ensure every telehealth encounter is billed accurately—capturing all reimbursable elements while maintaining full compliance with Medicare, Medicaid, and commercial insurance rules.
TeleHealth Billing Services
Maximizing claim efficiency and compliance for superior revenue management
Mastering Every Code for TeleHealth Specialty
Our expertise spans the full code range, ensuring precision and compliance in every claim we process
Evaluation and Management (E/M) – Office/Outpatient Visits
99201–99215
Office/outpatient visits (new and established patients)
99441–99443
Telephone E/M services
99421–99423
Online digital E/M services (patient portal/email)
Behavioral Health & Mental Health Telehealth
90791
Psychiatric diagnostic evaluation (no medical services)
90792
Psychiatric diagnostic evaluation (with medical services)
90839–90840
Crisis psychotherapy
Remote Patient Monitoring (RPM)
99453
Setup and patient education for RPM
99454
Device supply with daily recordings (30 days)
99457
RPM treatment management, 20+ minutes/month
Up to
27%
More cash collected
Up to
23%
Outstanding A/R collection
Up to
29%
Patient collections
Up to
$80 M
Charges billed last year
Medical Billing At A Glance
Explore key figures that highlight our commitment to seamless coding and optimized reimbursement.
Claims Processing Metrics
96%
First Pass Resolution Rate
Percentage of claims paid on the first submission.
23-40 Days
Average Days to Payment
Average number of days it takes for claims to be paid.
First-Pass Claim Acceptance Rate (FAR):
We consistently maintain a >96% first-pass acceptance rate, reducing delays and ensuring faster reimbursements.
Days in Accounts Receivable (AR):
Our optimized workflows help keep AR days well below the industry benchmark, improving cash flow predictability.
Clean Claim Rate:
With robust coding accuracy and claim scrubbing tools, we achieve a clean claim rate of over 95%, minimizing rework and denials.
Financial Metrics
90%
Net Collection Rate
Percentage of total charges that are collected.
30 Days
Average Denial Resolution Time
Average number of days taken to fix and resolve a denied claim.
Operational Metrics
94%
Average Claims Submitted Per Month
Volume of claims submitted.
97%
Volume of claims submitted.
Claims processed per biller per day.
Aged A/R Clearance Rate:
Measures the percentage of aged receivables (especially over 90days or above)
Reflects the effectiveness of backlog reduction efforts.
A faster resolution time means improved collections and cleaner aging reports
Unbilled Claims Backlog:
Goal: Minimal backlog—claims should be submitted within 24–48 hours of service. Impact: Directly affects cash flow and delays reimbursement.
Denial Resolution Rate:
Tracks the number of denied claims that were appealed, corrected, and successfully reimbursed. Benchmark: 63–79% resolution rate. Denial management efficiency and recoverable revenue.
Reach Us
Phone
#3159612661
Address
3/1159, water tank road, choolaima nagar, Thoraipakkam, Chennai - 600097.
© 2023 Gedeihen Healthcare.